If you are looking for a South Florida roofing company to install new roofing material, maintain your current roof, or perform repairs, it is important to vet the company before you hire them. That way, you are less likely to hire an inscrutable contractor who lacks the proper training to do the job. There are bad apples in every industry, and the construction industry is no exception. So, without further ado, here are the questions you must always ask before you hire a contractor to work on your roof.
As a customer paying for any service, especially one of such importance, you should not feel guilty about asking too many questions. At Pro-Tech Roofing, we do not believe there is such a thing as too many questions. If you are working with a contractor who seems frustrated by your questions and does not answer all of them, we recommend that you find another. A good general contractor is patient and has nothing to hide. Therefore, they will gladly answer any questions their client has.
Make sure to add the following questions to your list.
Are You Licensed, Bonded, And Insured?
Before you hire a contractor, it is within your best interest to find out if they are licensed, bonded, and insured. Why? There are many reasons for doing this. In the state of Florida, it is illegal for a company to do work on your roof if their contractors have not obtained the appropriate licensure. If their work is not up to code and they are unwilling to make corrections, you must then take them to court to seek damages, which can be costly and tedious. Therefore, hiring a licensed contractor protects you in the long run. You can find out if they are bonded by asking for a bond number and certification.
Additionally, you should never hire a professional to go on your roof if they are uninsured. This is a dangerous job and accidents are possible on any given day. As a result, ask if the contractor has liability insurance and workers’ compensation and do not simply take their word for it – get proof. If they injure themselves while working on your property, this will protect you from getting stuck with the bill.
Can You Provide References?
If a contractor has been in business for several years, they should have references from jobs they have completed in the last six months. If they do not, this is a red flag and we do not advise you to hire them to perform any installations or roof repairs in Delray Beach. Ask the contractor for three references before hiring them and make sure to follow through on calling each reference they provide. You can learn a lot about the contractor’s customer service skills and work ethics by speaking to their previous clients, so this should always be one of the questions you ask before making a final decision.
How Long Have You Been In Business?
Admittedly, this is a tough question to ask because hiring a company that has been in business for several years does not guarantee that they will do the job correctly the first time. You may have a better experience with a company that has been in business for one year than a company with 20 years. However, if they have been in business for several years, it can better guarantee that their work is high-quality. More importantly, it is likely that they can be reached a few months or a year later if you need them to return to fix a problem at no additional cost. New companies, on the other hand, tend to make financial mistakes, which result in the business closing prematurely, which can be an inconvenience.
What Kind Of Warranty Do You Offer?
A roof warranty helps protect your investment. Whether their warranty is one year or a lifetime, you should always ask about it before hiring them for the job.
Who Do I Talk To If There’s A Problem?
Imagine having a problem and being unable to get a hold of the right person. Instead, you are passed around from one department to the next. Don’t let this happen to you. Instead, find out right away who you can speak to when you have questions or concerns and get the phone number where they can be reached.
We hope these questions prove useful. The good news is if you are in Delray Beach or the surrounding areas and you need a reliable South Florida roofing company, you can always contact Protech Roofing.